India BPO Promotion Scheme
Message from Honourable Union Minister Electronics and Information Technology, Communications and Law & Justice
Ravi Shankar Prasad
During last two decades, the Indian IT/ITES industry has matured enough and moved up the value chain. The IT/ITES industry has been contributing immensely in the GDP of the country and providing employment to millions.
I am proud of STPI for their contributions towards the success of the IT/ITES industry and in making India as a preferred IT destination. Now, at this juncture, we have to leverage the benefits of the strong foundation we had in IT sector and should focus towards the smaller/muffasil towns for their all-inclusive growth with the help of IT. This demographic shift is the need of the hour and will also help in reducing the digital divide.
Keeping this in view, my ministry has launched India BPO Promotion Scheme (IBPS) and North East BPO Promotion scheme(NEBPS) under Digital India Initiative. The objectives of these scheme are to create around 1.5 lakhs job opportunities for the local youths of smaller/muffasil towns and also to attract investments in the respective regions for all round development. These schemes will help in creating right eco-system required for the growth of smaller/muffasil towns and bring prosperity to those locations and as I foresee, it will have a multiplier effect on the economy in times to come.
I congratulate STPI to be the nodal agency for implementation of both the schemes and I am also quite hopeful that STPI will maintain its professionalism, for which STPI is known for.
Message from Honourable Union Minister of State for Electronics & Information Technology, Communications and Human Resource Development
BPO / ITES Industry is one of the fastest growing segments under the Information Technology sector in the country. It has immense potential to grow and expand further because of its readiness to deliver at par with global standards and inherent cost advantage. Currently, most revenue by this sector is generated from, in and around, the metropolitan areas of Bengaluru,Chennai, Delhi NCR, Hyderabad, Kolkata, Mumbai and Pune. Other parts of the country, having availability of talent pool and infrastructure, are yet to reap the benefits of this global boom. For addressing this aspect, India BPO Promotion Scheme (IBPS) and North East BPO Promotion Scheme (NEBPS) under Digital India Initiative have been designed for all-inclusive growth across the country.
These schemes would encourage setting-up of the Smart Digital Enterprises across the country and create employment opportunities for youth by promoting investments in BPO / ITES Sector. With a potential to create more than 1.5 lakh direct jobs and proportionately large numbers of indirect jobs, it is envisaged that the schemes could become basis for next wave of IT/ITES led growth and shall have a multiplier effect on the economy in times to come.
I trust that STPI will be able to leverage its impressive credentials and expertise towards successful implementation of these schemes and help in achieving the vision "to transform India into a digitally empowered society and knowledge economy" of Digital India Initiative.

Seats Allocation

Fund Approved and Unit Expenditure

Reported Employment

Details of last RFP

Date of Publication, Sale of RFP Document / Download : 09/03/2019 (10:00 AM)
Last date for submission of written queries for clarifications : 11/03/2019
E-mail : ibps[at]stpi[dot]in
Pre-bid meeting : 13/03/2019 (11:00 AM)
Place : STPI HQs, 9th Floor, NDCC – II Building, Jai Singh Road, New Delhi – 110001.
Bid Submission Start Date : 15/03/2019 (10:00 AM)
Video Guide for Online Bidding
Tender ID : 2019_DIT_453794_2
Tender Ref No : STPI/HQ/PDC/09/2018-19/035/9
Bid Submission End Date : 22/03/2019 (5.00 PM)
Online Payment (Tender Fee & EMD/BSD) Submission End Date : 22/03/2019 (5.00 PM)
Bid Opening Date : 23/03/2019 (05.10 PM) or any other subsequent Date / Time

About Scheme

The India BPO Promotion Scheme (IBPS) , envisaged under Digital India Programme, seeks to incentivize establishment of 48,300 seats in respect of BPO/ITES operations across the country.
It is distributed among each State in proportion of State's population with an outlay of Rs. 493 Crore. This would help in capacity building in smaller cities in terms of infra & manpower and would become basis for next wave of IT/ITES led growth.
Salient Features:
  1. Financial Support: Up to 50% of expenditure incurred on BPO/ITES operations towards capital expenditure (CAPEX) and/or operational expenditure (OPEX) on admissible items, subject to an upper ceiling of Rs. 1 Lakh/Seat.
  2. Special incentives toward employment of women & specially enabled persons.
  3. Incentive for generating employment beyond target & wider dispersal within state including rural areas.
  4. Encouragement for local entrepreneurs.
  5. Special consideration for Hilly states of HP, J&K and UK.
This scheme has potential to create employment opportunities of around 1.5 lakh direct jobs considering three shift operations. It may also create good number of indirect jobs.
Details of State IT Policies

At a Glance

Total Number of Seats : 48,300
Seat Allocation till date : 51,297 Detailed Allocation
Budget Outlay : Rs. 493 Crore
Cities Covered : 107
Operational Units : 249
Promotional Events conducted : 71 Events
State Wise Unit Detail

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